Returns & Exchanges

We want you to feel confident and beautiful in your Lady Black Tie purchase, which is why we offer a 14-day return window for store credit on all eligible formal wear. Please ensure all items are unworn, unwashed, and have the original security tags attached to qualify for a return.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your return is authorized, download and print the prepaid shipping label provided via email.

3

Package Your Item

Carefully fold your dress and place it in the original packaging, ensuring the security tag remains intact and visible.

4

Ship and Receive Credit

Drop your package off at any authorized carrier location; once inspected at our warehouse, your store credit will be issued via an electronic gift card.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing