Frequently Asked Questions
Everything you need to know about finding your perfect look.
How long does shipping take for formal dresses?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your dress for a fast-approaching event date.
What is your return policy for evening wear?
We accept returns on unworn, unwashed items with original tags still attached within 14 days of delivery. Please note that certain clearance items are marked as final sale and cannot be returned.
How do I ensure I choose the correct size?
We provide a detailed size chart on every product page. Since formal wear often runs smaller than casual clothing, we recommend measuring your bust, waist, and hips and comparing them to the specific brand's guide.
Do you offer international shipping?
Yes, Lady Black Tie ships worldwide! International delivery times and shipping costs vary by country and will be calculated at the final stage of checkout.
Can I track my order once it has been placed?
Absolutely. Once your order is processed and leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through partners like Afterpay for your convenience.